Frequently Asked Questions

For Mentees

Yes. As a mentee, you can request a group mentoring session after connecting with a mentor. You just need to add your guests through the corresponding option. It's essential that all participants have a Mentorflow account.
Each mentor defines their price range. When requesting an hourly session, you can propose a value within that range, but the mentor will determine the final price. Payment is processed directly through the platform.
For university students, the maximum cost for a 45-minute session is $10. This preferential rate is designed to facilitate access to quality mentoring.
Yes. University mentees can access mentoring sessions of up to 45 minutes for a maximum of $10. Additionally, mentors who support students only pay a 10% commission (instead of the standard 20%). To access this benefit, you must register with your institutional email.
No. Registration on Mentorflow is completely free. You can explore the platform and connect with mentors at no cost.

For Mentors

If your projects are confidential, you can select the option to not make them public. If you don't have visible projects, we recommend complementing your profile with volunteer experiences or other relevant activities.
Mentorflow retains a 20% commission for each mentoring session. For sessions with registered university students, the commission is reduced to 10% as recognition for the support provided.
Yes, it's important to have a professional photo. If you prefer not to show your face for privacy reasons, you can upload a representative image of a project. In that case, our team will contact you. You can also write to us at support@mentorflow.org.
Once the mentee makes the payment and you have your billing account configured, you will receive the corresponding transfer within a maximum of 24 hours.

Featured mentors are selected according to the following scoring system:

CriterionPointsRequirement
Professional profile photo1 pointUpload an appropriate profile photo
Solid professional experience1 pointRegister clear and relevant background
Academic background1 pointComplete the academic background section
Project experience2 pointsAdd at least one project
Achievements or awards2 pointsInclude relevant recognitions
Professional networks1 pointLink at least one professional network
Technical and soft skills1 pointAdd at least two skills
Mentoring sessions conducted1 pointHave conducted at least five sessions
Clear profile description1 pointClear and concise profile writing
Volunteering or eventsExtra: 2 pointsParticipation in volunteering or social projects

The first 10 mentors who accumulate at least 8 points out of 11 possible, with additional 2-point bonus for volunteering experience, will be featured on the platform.
Profiles with less than 5 points will not be visible until minimum criteria are completed and pass review.